How Proper Identity And Access Management Greatly Benefits Hospitals And Healthcare

Community Health Systems, Inc. (CHS) is one of the USA’s leading operators of general acute care hospitals, operating 158 hospitals in 22 states with approximately 27,000 licensed beds. They needed to manage and secure digital identities for 280,000 users in their ever-changing and growing healthcare environment without compromising patient care.  GCA Technology Solutions worked to deploy Micro Focus’ NetIQ Identity Manager to create a robust and secure automated user provisioning and single sign-on environment. The successful implementation of this Identity and Access Management (IAM) solution yielded these results:

Results Of Proper Identity And Access Management Implementation

• Drastically reduced user provisioning time through automated workflows
• Halved number of helpdesk tickets through self-service capabilities
• Highly productive and satisfied healthcare professionals
• Scalable and high performance identity management solution